In most cases, some exercise is better than none at all. The driving instructor needs to incorporate some physical activity during the day. You can reduce your stress by walking to the door where your learner driver lives instead of waiting in the car for your pupil to appear. You could also go for at least a 30 minute walk while your pupil is on their driving test: or parking your driving school car a few doors away from your pupils house and walking that extra 20 yards.

Practice relaxation techniques

While you’re teaching pupils, take a few deep breaths. With your arms bent at the elbow, tightly squeeze your hands into fists (taking care to ensure that your learner driver doesn’t think you’re scared!), curl your hands up so that your arm muscles become tense. Remeber to keep breathing and hold this position for 5 seconds. Slowly release the tension and notice how it feels.

Try straightening out your legs and point your toes so that your calf and thigh muscles are tensed. Hold this for 5 seconds and slowly release. Notice how your legs feel as the tension is released.

As a final step, take a few minutes to become aware of your breathing. Focus your attention on your breath as it goes in and out. Breathe deeply and naturally. Do this exercise naturally until you feel relaxed.

How well can your learner driver see?

The driver of a motor vehicle is the most important component. The driver decides which way to turn, when to use the accelerator and when to use the brakes. Learner drivers need to see and react to changing conditions very quickly.

How much you see depends on how well you can see.

Legal requirements.

The learner driver must be able to read in good daylight, with glasses or contact lenses if necessary, a stationary number plate from a minimum distance of 20.5 metres (67 feet). From September 2001, a learner driver must be able to read a new style number plate from a distance of 20 metres (66 feet). Passing this test does not imply perfect vision.

Watching your speed

1. Driving too fast for road and traffic conditions and misjudging speed and distance are the two most common causes of crashes.
2. The learner driver should always drive at a speed that will allow the pupil to stop well within the distance they can see clear.
3. The pupil must also leave enough space between the driving school vehicle and the vehicle in front so that its possible to pull up safely if it slows down or stops suddenly.

When an error has occurred, the best way to restore confidence is to repeat the action without the learner driver repeating the error. To guarantee success, the driving instructor must take full responsibility - even if you are on the way to the driving test centre when the error occurs!. All the driving instructor has to do is “tell” the learner driver when the error is about to occur - which is usually long enough for the confidence to be restored.

There is an alternative. If you change your thoughts, you can change your beliefs to see that there are opportunities to create more driving lesson enquiries and potential pupils, even in the bleakest times. You will discover what only the best leaders have discovered – that being positive opens you up to possibilities and can improve your outcomes.

Difficult times are when your business acumen skill is truly tested and your ability to maintain a positive attitude towards your driving lessons and learner drivers and use all your creative and caring qualities can make a real difference.

If you take these 9 actions today and repeat them every day, you’ll begin to see things differently.

1. Only think positive thoughts
2. Maintain an attitude towards your customers that exudes enthusiasm
3. Know your financial numbers and be realistic about cash, lesson prices (do you need to reduce the cost of your lessons?)
4. Do everything you know to book more lessons: contact pupils you’ve not heard from in a while, contact any pupils who owe you money, reduce some of your work areas and distances you might go for a new learner driver, reduce your lesson prices, make a special offer to your pupils.
5. Hold on to current pupils by adding value to your driving lessons - how long is it since you really looked at your teaching methods, are they up to date ?
6. Watch other driving instructors in your area, listen to what they tell you, work out their failings and ensure you are unique in your teachings and approach.
7. Take the opportunity to improve your teaching skills, when was the last time you read a driving book, or joined a course to help with your teaching skills
8. Are there any creative ideas that can get you noticed? Is your car branded? Do you have a web site?
9. Join a local Driving Instructor group that could bring some external wisdom to your challenges, visit on-line forums to exchange ideas.

- Teaching excellence
- Exceptional value
- Complete customer satisfaction

Driving Instructors must aim to be an expert in at least one of the above fields - just one, but you need to be at least “industry average” in all three. If you are not then you are likely to have weakness that undermines your strengths in other areas. But first let’s discuss numbers.

What information do you need to get started in setting up your driving school.

• Start with what’s important - Profit (assuming you’re interested in making money)
• Keep a strict diary of what’s happening in your business, how many pupils you have and where they came from
• Keep a balance sheet so you can see at first hand how much is in the bank and how much is in your pocket!

The above information shown on a month by month basis should you give you a good idea what is going on in your driving school business. Next, you need to look at the big picture. This is more important with financial information than probably any other area in the business. Whether you are comparing year on year, or just checking a few months at a time, I would recommend you draw up a simple driving instructor profit and loss account.

- Don’t worry about a learner drivers progress; be concerned.
- Manage your diary more effectively.
- Improve your physical work environment

Don’t worry, be concerned

This technique for preventing stress is to learn how to convert worries into concerns. Many Driving Instructors spend a lot of time worrying about things connected with learner drivers, for example - When will I receive another pupil? What will happen if I have insufficient money to pay for my car and other expenses?

Did you know that:

- 40% of worries never actually happen.
- 58% will turn out better that you expected.
- 2% are actually worth worrying about.

A worry is something that you cannot do anything about; no action you take can resolve it. For example, suppose you are worried that you don’t have many driving lessons booked in your diary for next week. Ask yourself what can you do to attract more pupils. Have you telephoned pupils you haven’t heard from recently? Can you encourage any pupils to have an extra lesson? Do you park your driving school vehicle in a prominent position when taking breaks between driving lessons?

Concerns, on the other hand, are things that you can do something about; you can take action, no matter how small, to help resolve the situation. For example, if you are concerned that you are running late to collect a pupil for his/her driving lesson, then you can call and let the pupil know you are running a few minutes behind.

If you are worried about something that you can do nothing about, let it go. If you are worried about something that you can do something about, learn to turn the worry into a concern by taking some action.

More information to follow.

Driving Instructors work hard, they do a great job and get good results. But if they looked harder at their earnings would they ever say they are being paid too much ?

Being a brilliant Instructor is about pushing that little extra level, going just one step further, the extra mile. It’s about caring more, understanding more, researching more, delivering more and by achieving more then a brilliant job gets done. The exciting part of the process is that when you do a brilliant job you don’t get fantastic results, you get brilliant results. The rewards are brilliant, the effect on others is brilliant and the quality of life you enjoy as an Instructor is brilliant.

I remember a pupil who wanted to learn to drive quickly so she could open a small mobile business. The business would radically change her lifestyle. Her lessons began in earnest but it was clear she was under pressure to learn quickly from her husband, parents and friends - or at least it was clear to me. But the learner driver couldn’t see that the people that loved and cared for her the most would also hold her back with their positive “criticism”.

Over many driving lessons we drew up a list of driving goals she wanted to achieve, for example, she wanted to visit a local shopping centre with a tricky entrance and vast car parks, she also wanted to visit the drive-thru of the burger bar, she wanted to be able to go to the sea-side, and understand the basics of car mechanics. By the time she passed her driving test, not only had she achieved her driving goals but was so confident on the road that within 6 months she had opened a business and enjoying the fruits of her labours. But not only that, she shared her good fortune by impressing on others what a fantastic Driving Instructor she had. She changed the fortunes of the authors business too!!

Simply telling a learner driver that he/she will pass is not enough. It all comes down to the actions we take as Driving Instructors. It’s about pushing to the extra level. Have you got enough to be a brilliant Instructor?

Hazard Perception is the drivers ability to recognise a situation on the road which is either dangerous, or has the potential to develop into a dangerous situation in which some driver action will be required. Good hazard perception requires good visual scanning and anticipation, and a good understanding of how driving situations can develop.

Hazard Perception Test Video

Why the need for Hazard Perception

• Over confidence
  Young drivers rate their own performance as above average. They are more likely to equate “good” driving with the ability to master the controls of the car at higher speeds. However, vehicle control is only part of being a good, safe driver.
• Under-estimation of risk
  Young drivers take longer to develop the risk assessment skills required to safely interact with other road users. They detect and assess hazards more slowly, and they also under-estimate the risk of a hazard resulting in a crash and over-estimate their ability to deal with hazards.
• Age
  Young and novice drivers have a higher crash rate because they are inexperienced, their cognitive and perceptual skills are not fully developed and they take more risks. They also pick up bad habits quickly.
• Lack of driving experience
  Teenage drivers have less training and experience, which leads to more traffic violations.
• Poor attitudes
  The fact that violations, rather than errors or lapses, are associated with crashes suggests that they are caused by a poor attitude to road safety, rather than a lack of skill on the part of the drivers. While it is necessary to train drivers to a basic level skill, it is also necessary to persuade or constrain drivers not to violate. Therefore road safety efforts should be focussed on attitude change as well as initial skill training.

A fairly wide selection of planned routes containing various types of traffic
hazards and conditions will be required. Flexibility is an impotant consideration
when planning a route because it allows for changes to be made midway through a
driving lesson. This may become necessary to allow more time to be spent on an area
of driving which may be proving unexpectedly troublesome, and yet still allow the
driving lesson to be completed on time for your next appointment or driving test.
Try not to repeat the same route excessively, this can lead to reducesd interest
from the learner driver, and this can lead to boredom and slow progress. Repetition
can be useful when it is carried out deliberately for a specific purpose relevant to
the driving lesson. An example could be practising control skills on the approach to
uphill junctions.

Training routes and areas fall into three main categories:

1. Nursery routes
2. Intermediate
3. Advanced

Nursery routes - require various kinds of roads. try to avoid busy roads and
initially, in the very early stages, roads with parked vehicles. These routes should
not include pedestrian crossings, traffic lights or roundabouts.

Intermediate routes - These routes should, wherever possible, be planned to avoid
dual carriageways, multi-laned roads and one way streets. Junctions which do not
conform to basic rules should also be excluded. Right turns on to very busy main
roads, and any other particularly difficult situation, should not normally be
incorporated into these routes where they can be avoided.

Advanced routes - These routes will incorporate most of the intermediate routes.
They should be progressively extended to include many variations to the basic rules
as possible.

The nature of driving instruction requires that driving instructors work with
customers who may drive you up the wall (not literally!). regardless of whether your
customer is offhand, rude, frustrated, confused or irate, most minor problems do not
have to escalate into bad feelings.

The six steps in helping a customer are:

1. Let the pupil have their say
2. Avoid getting trapped with their negative feelings
3. Express empathy with the pupil
4. Begin to solve problems actively
5. Agree on solutions
6. Continue to check they are satisfied with progress so far.

When a learner driver is upset, they want two things: First, they want to let you
know how they feel, and then they want you to help them. It’s that simple. Some
driving instructors view learners becoming tense and frustrated as an indication of
the pupils inability to understand basic facts. However trying to resolve a
situation without listening to your pupils thoughts and feelings never works. Only
after the pupil has let you know their thoughts can they begin to hear what you have
to say.

Try it and see!