- Teaching excellence
- Exceptional value
- Complete customer satisfaction

Driving Instructors must aim to be an expert in at least one of the above fields - just one, but you need to be at least “industry average” in all three. If you are not then you are likely to have weakness that undermines your strengths in other areas. But first let’s discuss numbers.

What information do you need to get started in setting up your driving school.

• Start with what’s important - Profit (assuming you’re interested in making money)
• Keep a strict diary of what’s happening in your business, how many pupils you have and where they came from
• Keep a balance sheet so you can see at first hand how much is in the bank and how much is in your pocket!

The above information shown on a month by month basis should you give you a good idea what is going on in your driving school business. Next, you need to look at the big picture. This is more important with financial information than probably any other area in the business. Whether you are comparing year on year, or just checking a few months at a time, I would recommend you draw up a simple driving instructor profit and loss account.

- Don’t worry about a learner drivers progress; be concerned.
- Manage your diary more effectively.
- Improve your physical work environment

Don’t worry, be concerned

This technique for preventing stress is to learn how to convert worries into concerns. Many Driving Instructors spend a lot of time worrying about things connected with learner drivers, for example - When will I receive another pupil? What will happen if I have insufficient money to pay for my car and other expenses?

Did you know that:

- 40% of worries never actually happen.
- 58% will turn out better that you expected.
- 2% are actually worth worrying about.

A worry is something that you cannot do anything about; no action you take can resolve it. For example, suppose you are worried that you don’t have many driving lessons booked in your diary for next week. Ask yourself what can you do to attract more pupils. Have you telephoned pupils you haven’t heard from recently? Can you encourage any pupils to have an extra lesson? Do you park your driving school vehicle in a prominent position when taking breaks between driving lessons?

Concerns, on the other hand, are things that you can do something about; you can take action, no matter how small, to help resolve the situation. For example, if you are concerned that you are running late to collect a pupil for his/her driving lesson, then you can call and let the pupil know you are running a few minutes behind.

If you are worried about something that you can do nothing about, let it go. If you are worried about something that you can do something about, learn to turn the worry into a concern by taking some action.

More information to follow.

Driving Instructors work hard, they do a great job and get good results. But if they looked harder at their earnings would they ever say they are being paid too much ?

Being a brilliant Instructor is about pushing that little extra level, going just one step further, the extra mile. It’s about caring more, understanding more, researching more, delivering more and by achieving more then a brilliant job gets done. The exciting part of the process is that when you do a brilliant job you don’t get fantastic results, you get brilliant results. The rewards are brilliant, the effect on others is brilliant and the quality of life you enjoy as an Instructor is brilliant.

I remember a pupil who wanted to learn to drive quickly so she could open a small mobile business. The business would radically change her lifestyle. Her lessons began in earnest but it was clear she was under pressure to learn quickly from her husband, parents and friends - or at least it was clear to me. But the learner driver couldn’t see that the people that loved and cared for her the most would also hold her back with their positive “criticism”.

Over many driving lessons we drew up a list of driving goals she wanted to achieve, for example, she wanted to visit a local shopping centre with a tricky entrance and vast car parks, she also wanted to visit the drive-thru of the burger bar, she wanted to be able to go to the sea-side, and understand the basics of car mechanics. By the time she passed her driving test, not only had she achieved her driving goals but was so confident on the road that within 6 months she had opened a business and enjoying the fruits of her labours. But not only that, she shared her good fortune by impressing on others what a fantastic Driving Instructor she had. She changed the fortunes of the authors business too!!

Simply telling a learner driver that he/she will pass is not enough. It all comes down to the actions we take as Driving Instructors. It’s about pushing to the extra level. Have you got enough to be a brilliant Instructor?

Hazard Perception is the drivers ability to recognise a situation on the road which is either dangerous, or has the potential to develop into a dangerous situation in which some driver action will be required. Good hazard perception requires good visual scanning and anticipation, and a good understanding of how driving situations can develop.

Hazard Perception Test Video

Why the need for Hazard Perception

• Over confidence
  Young drivers rate their own performance as above average. They are more likely to equate “good” driving with the ability to master the controls of the car at higher speeds. However, vehicle control is only part of being a good, safe driver.
• Under-estimation of risk
  Young drivers take longer to develop the risk assessment skills required to safely interact with other road users. They detect and assess hazards more slowly, and they also under-estimate the risk of a hazard resulting in a crash and over-estimate their ability to deal with hazards.
• Age
  Young and novice drivers have a higher crash rate because they are inexperienced, their cognitive and perceptual skills are not fully developed and they take more risks. They also pick up bad habits quickly.
• Lack of driving experience
  Teenage drivers have less training and experience, which leads to more traffic violations.
• Poor attitudes
  The fact that violations, rather than errors or lapses, are associated with crashes suggests that they are caused by a poor attitude to road safety, rather than a lack of skill on the part of the drivers. While it is necessary to train drivers to a basic level skill, it is also necessary to persuade or constrain drivers not to violate. Therefore road safety efforts should be focussed on attitude change as well as initial skill training.

A fairly wide selection of planned routes containing various types of traffic
hazards and conditions will be required. Flexibility is an impotant consideration
when planning a route because it allows for changes to be made midway through a
driving lesson. This may become necessary to allow more time to be spent on an area
of driving which may be proving unexpectedly troublesome, and yet still allow the
driving lesson to be completed on time for your next appointment or driving test.
Try not to repeat the same route excessively, this can lead to reducesd interest
from the learner driver, and this can lead to boredom and slow progress. Repetition
can be useful when it is carried out deliberately for a specific purpose relevant to
the driving lesson. An example could be practising control skills on the approach to
uphill junctions.

Training routes and areas fall into three main categories:

1. Nursery routes
2. Intermediate
3. Advanced

Nursery routes - require various kinds of roads. try to avoid busy roads and
initially, in the very early stages, roads with parked vehicles. These routes should
not include pedestrian crossings, traffic lights or roundabouts.

Intermediate routes - These routes should, wherever possible, be planned to avoid
dual carriageways, multi-laned roads and one way streets. Junctions which do not
conform to basic rules should also be excluded. Right turns on to very busy main
roads, and any other particularly difficult situation, should not normally be
incorporated into these routes where they can be avoided.

Advanced routes - These routes will incorporate most of the intermediate routes.
They should be progressively extended to include many variations to the basic rules
as possible.

The nature of driving instruction requires that driving instructors work with
customers who may drive you up the wall (not literally!). regardless of whether your
customer is offhand, rude, frustrated, confused or irate, most minor problems do not
have to escalate into bad feelings.

The six steps in helping a customer are:

1. Let the pupil have their say
2. Avoid getting trapped with their negative feelings
3. Express empathy with the pupil
4. Begin to solve problems actively
5. Agree on solutions
6. Continue to check they are satisfied with progress so far.

When a learner driver is upset, they want two things: First, they want to let you
know how they feel, and then they want you to help them. It’s that simple. Some
driving instructors view learners becoming tense and frustrated as an indication of
the pupils inability to understand basic facts. However trying to resolve a
situation without listening to your pupils thoughts and feelings never works. Only
after the pupil has let you know their thoughts can they begin to hear what you have
to say.

Try it and see!

Formal tuition can only be given by a trainee Instructor, or a qualified Driving Standards Agency, Approved Driving Instructor (DSA ADI), who can also help structure the private practice.

Many learner drivers only have driving lessons for one or two hours per week and their driving experience is limited to driving at the same time of day and over the same roads. Accompanying a learner driver is a good way of helping your friends or relatives become safe drivers. It’s a team effort involving you, the learner driver and the Driving Instructor.

Working together is the best way of ensuring everyone’s aim of safe driving for life.

Surepass Driving Instructor Training Courses deal with the novice driver through to the more advanced. Our trainers are aware that chances are a novice driver will be involved in a road accident within their first year of passing the test, especially during the first six months. The courses are designed, not only to enable a provisional Instructor to qualify but also:

1. Understand the legal requirements and responsibilities of supervising the learner driver
2. Understand the role of the Driving Instructor
3. Understand the role of the Driving Standards Agency and its examiners
4. Know how to effectively encourage and support the “L” driver
5. Gain experience in hazard awareness and perception to an advanced level

The above skills coupled with our bespoke Driver Training will undoubtedly contribute to the reduction in the 38,800 road user injuries each year which involve at least one driver with less than two years post-test experience.

Training to be a Surepass Driving Instructor is not just about the cheapest course, the job at the end, the earning potential, its also about learning to help young drivers (and old) understand the risks and responsibilities they are undertaking everytime they get behind the wheel of the car. Surepass Instructor Trainers are passionate about providing professional instruction in the most effective way to help reduce the number of fatalities on our roads. If its your concern too then let Surepass train you to become the type of Instructor the DSA require.

“The roads would be much safer if everyone drove how they were taught.”

Surepass Driving School offers Driving Instructor Training Courses, once you have qualified as a Driving Instructor, you can take out a franchise and start your own business.

If somebody wants to learn to drive safely it is important they learn from a highly trained driving instructor, someone who is teaching people to drive on a daily basis and is used to seeing all the mistakes a pupil can make. As a driving instructor you give the pupil confidence by being patient when mistakes are being made. Over a period of time the pupil will stop relying on you telling them what to do and start to drive with less and less instruction.

When the pupil can drive for 30 minutes without any help from you - they are ready for the driving test. Some people say driving instructors are happy when a pupil fails the driving test, because pupil will have to pay more money for more driving lessons and as a result it is more money for the driving instructor. This is Nonsense! The driving instructor builds a bond with a pupil and they are just as upset as the pupil. Most driving instructors feel if the pupil fails - then they have failed also. The joy a driving instructor feels when the pupil passes is very rewarding and stays with him for a long time afterwards.

Passing the driving test is a life changing experience for most pupils, everyone remembers their driving instructor. Many pupils still remain in contact with their instructor long after passing the test.

So if you become a driving instructor, you will not only have a well-paid rewarding job, but your circle of friends will increase. Think about it!!!

When choosing a UK Driving Instructor you should make sure they are registered with the Driving Standards Agency.

Many people think being a Driving Instructor is an easy job, all they do is sit in the car giving directions all day. Teaching somebody to pass the driving test takes a great deal of patience and a lot of awareness. When you have finished for the day – you are not physically tired, but mentally tired.

It is illegal to take money from pupils for the giving of driving instruction unless the driving instructor is registered with the DSA.

To become registered your driving instructor must first have passed a police check. They have then to pass a Theory and Hazard Perception Test followed by an Advanced Driving Test.

Once they have passed the Advanced driving test they can choose to take 40 hours training and go on to a Trainee Licence. This allows them to gain experience for the Final Exam.

Your driving instructor must display his license to instruct in the window of the driving school vehicle. If the license is green – then the driving instructor is fully qualified. If the license is pink - then the instructor is a Trainee. You should check the license in the window, make sure it has not expired and the photograph matches that of your driving instructor.

If you pay somebody to teach you to drive that is not a registered driving instructor - you are not insured to drive the vehicle. It is only registered driving instructors that can get insurance to teach people to drive.

Don’t worry if your driving instructor is on a trainee licence – they will have undergone a lot of training to get the licence and as a result they will be more up to date than perhaps an instructor that has been teaching for 20 years.